• Worcestershire County Cricket Club

  • Hanbury Hall (National Trust)

  • Witley Court (English Heritage)

  • Worcester Racecourse 

Malvern Tourist Information Centre Access Statement

Introduction
Malvern Tourist Information Centre is situated in the centre of the Victorian spa town of Great Malvern and lies just below the magnificent Malvern Hills which run for 9 miles through Worcestershire, Herefordshire and Gloucestershire.

We provide a range of information and advice to visitors and local people. This includes information about accommodation, visitor attractions, both locally, across the Region and Nationally, events, transport, and local services. Books, maps, factsheets, leaflets and souvenirs are also available.

Information about the TIC
Address: 21 Church St., Malvern WR14 2AA
Telephone: 01684 892289
Fax: 01684 892872
Email: malvern.tic@malvernhills.gov.uk
Website: www.malvernhills.gov.uk/tourism

Automatic opening front door
Wheelchair access
Low counter area
Hearing loop
Seating available
Dogs welcome – water bowl provided

Great Malvern Access Guide" is available free – contains extensive information about accessible shops and business and easier access trails on the Malvern Hills.
Malvern for the Disabled Guide" can also be purchased.
Holiday Reading in Advance listing of items, such as books and maps can be obtained to purchase items ahead of a visit.
RADAR keys available to purchase.
Large print leaflets on request.
Staff have been trained through the NVQ, Welcome Host and Welcome All courses to assist customers with extra needs.

Services in Great Malvern
Designated parking spaces for blue badge holders available in the short and long stay car parks – time limited. Designated parking bays on the town centre streets subject to display of badge. – one available immediately opposite the Tourist Information Centre. Free unlimited parking available to blue badge holders in the car parks on the Malvern Hills run by the Malvern Hills Conservators.

Malvern Dial–A–Ride: 01684 891121
Community Action (Community Transport & Malvern Shoparound): 01684 892381
Malvern Minor Injuries Unit: 01684 612619 (open daily 9am – 9pm)
Disability Information Advice Line (DIAL) 01905 27790
Wheelchair Hire: Age Concern, Malvern – 01684 560666
Victoria Pharmacy, Malvern Link – 01684 575990

Taxis (wheelchair accessible):Classic Cabs – 01684 891010
rown Cabs – 01905 357788

National Rail Enquiries: 08457 48 49 50
Traveline (for bus information): 0871 200 22 33